Personalized Sports duffel bag Details: The contrast piping & stitching give this budget-conscious duffel athletic flair. 12h x 21w x 9.25d 600 denier polyester with polyester contrast Large main compartment Adjustable shoulder strap Mesh end pocket STORE POLICIES Please verify all information before ordering. Please follow above instruction to insure there is no misunderstanding. I will assume monogram, name initials are given in correct order, & stitched in order left to right. NO refunds or exchanges will be given unless there is a gross error on my part. This includes sizing & initial order! Please message us with any questions about this before ordering. You can request a proof prior to embroidery, but please request when order is placed. If information is missing, there might be a delay in processing your order. Please note color of merchandise might have a slight variation in colors due to computer resolution or other manufactures slight variation from time to time. PLEASE CHECK MESSAGES WITHIN 7 DAYS: If any of the needed information is not received (thread color, names, font ect…) I will update shipping time by 3 weeks & will contact you via Etsy messaging, & email on file. Etsy only allows a onetime shipping update, after his timeframe with no communication. I will cancel your order. EARLY SHIPMENT YOU MUST contact me first if item is needed by a certain date. Please DO NOTE leave in note to seller at checkout. I might not see it until I get closer to shipping your item. I will be more than happy to accommodate you as best as I can PAYMENT Please note, if you want to add an item, I cannot bill your credit card. Etsy keeps your payment information secure. Etsy shops never receive your credit card information. This is for your protection. CANCELATION I know there might be time an order must be canceled, & I will be more than happy as long as it is within 48 hours of purchase. Most merchandise (ALL apparel) is custom ordered from supplier. If you need to cancel after 2 days, but BEFORE I customize, there will be a 20% deduction of the amount you paid. Please understand that I have to return this merchandise, if I have no current orders, this is mainly for special colors & sizes (particularly for Plus sizes) SHIPPING typical turnaround depends on merchandise. The shipping date is displayed in the shopping cart, but you can message me to find out approximate shipping time frame for items needed quicker. Orders are shipped using USPS Priority usually 1-3 days, & First class usually 2-5 days. Shipping times are not included in production time. A tracking number will be uploaded to your order ones it ships. Please check your order to follow tracking & delivery . I will have no additional information other than what is being displayed under your tracking number. Please note that if a shipping other than USPS is requested, any additional charges, including package insurance, are the responsibility of the customer. I will not be
